Privacy Policy - TheSimplifiedTech

TheSimplifiedTech ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform (the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

Create an account: Name, email address, and profile information provided through our authentication provider (Clerk)
Subscribe to a paid plan: Payment information is processed securely by our payment provider (Razorpay). We do not store your full credit card or bank account details on our servers
Subscribe to our newsletter: Email address
Submit feedback: Any information you include in feedback submissions
Use AI features: Text inputs you provide to AI-powered features such as the learning assistant, roadmap generator, or interview coach

1.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

Usage data: Pages visited, features used, learning progress, quiz scores, time spent on lessons, and interaction patterns
Device information: Browser type, operating system, device type, and screen resolution
Log data: IP address, access times, referring URLs, and pages viewed
Cookies and similar technologies: We use cookies and local storage to maintain your session, remember your preferences (such as dark mode), and improve the Service

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Create and manage your account
Process payments and manage subscriptions
Track your learning progress and provide personalized recommendations
Power AI-assisted learning features
Send newsletters, updates, and educational content (with your consent)
Respond to your feedback and support inquiries
Analyze usage patterns to improve content and features
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate the platform. Each service processes data in accordance with its own privacy policy:

Clerk (Authentication) — Manages user accounts, login, and session management. Clerk Privacy Policy
Razorpay (Payments) — Processes subscription payments securely. We do not store payment card details. Razorpay Privacy Policy
Neon (Database) — Hosts our PostgreSQL database containing user progress, preferences, and platform data. Neon Privacy Policy
Upstash (Caching) — Provides distributed caching for improved performance. Upstash Privacy Policy
Groq and OpenAI (AI Services) — Power AI-assisted learning features. Your inputs to AI features may be processed by these providers. Groq Privacy Policy / OpenAI Privacy Policy
Sentry (Error Monitoring) — Collects error reports and performance data to help us maintain platform reliability. Sentry Privacy Policy
Vercel (Hosting) — Hosts and deploys the platform. Vercel Privacy Policy

4. Cookies and Tracking Technologies

We use the following types of cookies:

Essential cookies: Required for the Service to function, including authentication sessions and security tokens
Preference cookies: Remember your settings such as theme preference (light/dark mode) and learning preferences
Analytics cookies: Help us understand how visitors interact with the Service so we can improve it

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

Account data: Retained while your account is active and for up to 30 days after account deletion to allow for account recovery
Learning progress: Retained while your account is active. Deleted upon account deletion
Payment records: Retained for up to 7 years as required by tax and financial regulations
AI interaction logs: Retained for up to 90 days for service improvement, then automatically deleted
Server logs: Retained for up to 30 days for security and debugging purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit using TLS/HTTPS
Encryption of sensitive data at rest
Regular security reviews and updates
Access controls limiting who can access user data
Secure authentication through Clerk with support for multi-factor authentication

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal retention requirements
Data portability: Request your data in a structured, commonly used format
Objection: Object to processing of your data for certain purposes
Withdraw consent: Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us at mydreamcompany2025@gmail.com. We will respond to your request within 30 days.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Our third-party service providers operate globally. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. At this time, there is no uniform standard for how companies should respond to DNT signals. We currently do not respond to DNT signals, but we respect your privacy choices through the cookie controls described above.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: mydreamcompany2025@gmail.com

By using TheSimplifiedTech, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.